Pre-orders ship June 5, 2026
Pre-orders ship June 5, 2026

Terms of Service

Overview

This website is operated by Zivaldi. Throughout the site, the terms “we,” “us,” and “our” refer to Zivaldi. We offer this website, including all information, tools, and services available here to you, the user, conditioned on your acceptance of all terms, conditions, and policies stated below.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is powered by WooCommerce, running on WordPress. These platforms provide the infrastructure that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, and you agree not to violate any laws in your jurisdiction, including copyright laws, while using the Service.

You must not transmit any malicious code, worms, or viruses of any kind.

A breach of any of these Terms will result in immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding payment information) may be transmitted unencrypted and may involve transmissions over various networks or adaptations to meet technical requirements. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to it, without our express written permission.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general informational purposes only and should not be the sole basis for decisions without consulting more accurate or current sources. Any reliance on this material is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it at any time, without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products and Services

Certain products may be available exclusively through our website and may have limited quantities. Returns and exchanges are subject to our Returns & Exchanges Policy.

We make every effort to display product colors and images as accurately as possible; however, we cannot guarantee that your device’s display will accurately represent colors.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, and to limit quantities at our sole discretion. All product descriptions and pricing are subject to change at any time without notice. Any offer for a product is void where prohibited.

Pre-Orders

Some products are available for pre-order prior to their ship date. By placing a preorder, you authorize us to charge your payment method at the time of purchase. Preorder ship dates are estimates and may change. We will notify you of any significant delays. You may cancel a pre-order for a full refund at any time before the item ships by contacting us at [email protected].

We do not warrant that the quality of any products, services, or other material purchased will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order, including orders under the same account, credit card, or billing/shipping address.

If we change or cancel an order, we will attempt to notify you via the email or phone number provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to keep your account details, including email address and payment information up to date.

Section 7 – Third-Party Tools

We may provide access to third-party tools over which we have no control. Such tools are provided “as is” and “as available” without any warranties or endorsements of any kind. We bear no liability for your use of optional third-party tools.

Any use of third-party tools is entirely at your own risk. You should review the terms of any relevant third-party provider before using their tools.

Section 8 – Third-Party Links

Our Service may include content or links to third-party websites not affiliated with Zivaldi. We are not responsible for the accuracy, content, or practices of those sites. We are not liable for any harm or damages resulting from purchases, transactions, or interactions made through third-party websites.

Please review the policies of any third-party site before engaging with it. Concerns about third-party products or services should be directed to that third party.

Section 9 – User Comments and Submissions

If you send us unsolicited creative ideas, suggestions, proposals, or other submissions, whether online, by email, or otherwise (collectively, “comments”) you agree that we may use, edit, copy, publish, distribute, and translate any such comments in any medium, at any time, without restriction or compensation.

We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion is unlawful, offensive, defamatory, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You are solely responsible for the accuracy and content of any comments you make. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 10 – Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, available at zivaldi.com/policies/privacy-policy/.

Section 11 – Errors, Inaccuracies, and Omissions

There may occasionally be typographical errors, inaccuracies, or omissions on our site related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.

We have no obligation to update, amend, or clarify information on the site, except as required by law.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you may not use the site or its content for any of the following:

• For any unlawful purpose or to solicit others to participate in unlawful acts

• To violate any applicable international, federal, state, provincial, or local laws or regulations

• To infringe upon or violate the intellectual property rights of Zivaldi or any third party

• To harass, abuse, harm, defame, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

• To submit false or misleading information

• To upload or transmit malicious code, viruses, or any software designed to disrupt or damage the Service

• To collect or track the personal information of others without authorization

• To engage in spam, phishing, scraping, or unauthorized data harvesting

• To interfere with or circumvent the security features of the Service or any related website

We reserve the right to terminate your use of the Service for any violation of these prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained from the Service will be accurate or reliable.

You agree that we may remove or suspend the Service for indefinite periods of time, or cancel the Service, at any time without notice.

Your use of — or inability to use — the Service is at your sole risk. The Service and all products delivered through it are provided “as is” and “as available,” without representations or warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

To the maximum extent permitted by law, Zivaldi, its directors, officers, employees, affiliates, agents, contractors, suppliers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products obtained through it — including, but not limited to, lost profits, lost revenue, loss of data, or replacement costs — even if advised of the possibility of such damages.

Where applicable law does not permit the exclusion or limitation of liability for incidental or consequential damages, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Zivaldi and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees made by any third party due to or arising out of your breach of these Terms, your violation of any law, or your violation of the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, without affecting the validity or enforceability of any remaining provisions.

Section 16 – Termination

All obligations and liabilities incurred prior to the termination date shall survive termination for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If, in our sole judgment, you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted by us on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions.

Section 19 – Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of our website or the Service following the posting of any changes constitutes your acceptance of those changes.

Section 20 – Contact Information

Questions about these Terms of Service should be directed to us at:
Zivaldi
Email: [email protected]
Website: https://zivaldi.com/contact-us/
Last Updated: May 14, 2026