Shipping & Delivery
Free U.S. Shipping
We offer free U.S. shipping on all orders. Shipping options and delivery estimates are shown at checkout based on your destination.
SECURELY PACKAGED
WORLDWIDE TRACKING
EXPRESS AVAILABLE
Free U.S. Shipping
Shipping Times
| Destination | Shipping Option | Estimated Delivery Time |
|---|---|---|
| United States | Economy | 5–7 business days |
| United States | Standard | 3–4 business days |
| United States | Express | 1–2 business days |
| Canada | Economy International | 6–10 business days |
| Canada | Standard International | 2–3 business days |
| Canada | Express International | 1–2 business days |
| Europe | Standard International | 2–11 business days |
| Europe | Express International | 1–7 business days |
| United Kingdom | Standard International | 2–11 business days |
| United Kingdom | Economy International | 10–15 business days |
| Australia | Standard International | 7–21 business days |
| Rest of World | Economy International | 7–21 business days |
| Rest of World | Standard International | 6–12 business days |
| Rest of World | Express International | 1–7 business days |
Order Processing
Once your order is placed, you will receive an order confirmation email. When your order ships, tracking information will be sent to the email address used at checkout. Orders are typically processed within 1–3 business days before shipment.
Tracking Information
Once your order ships, a tracking number will be emailed to you automatically. All orders are securely packaged and shipped with tracked delivery services to ensure your Zivaldi piece arrives safely.
International Orders
International orders may be subject to customs duties, import taxes, or local fees determined by your country. These charges are not included in the order total and are the responsibility of the customer.
Delays & Issues
Zivaldi is not responsible for delays caused by carriers, customs processing, weather, or incorrect shipping information. If a package appears lost, please contact us and we will help investigate with the carrier.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.
Need Help?
For shipping questions, delivery support, or order assistance, please contact us through our Contact page.
For information about returns and exchanges, please visit our Returns & Exchanges page.